Our Policies and procedures during Covid 19

The health and safety of our patients and staff remains our top priority. Throughout this crisis we have been following guidance issued by our professional body, The British Chiropractic Association, we are also following guidance from NHS Kernow and public health England.

We are delighted to be gradually returning to our normal opening hours of 8am till 7pm weekdays. We are not open at weekends or bank holidays.

Face to face is our preferrence!

These protocols are important as they are there to keep you and us safe.

We can conduct consultations online and this can be useful if you would like advice and exercises. However our preference is to see our patient face to face, for this reason things are a bit different to how they were before. Below are a few of the procedures that you may expect.

  • You must not attend for an appointment if you have any symptoms of Covid 19 or if you have had a positive test for Covid 19 within the last 10 days.
  • We ask that if a member of your household has Covid that you wait to attend your appointment until 10 days after their confirmed diagnosis.
  • We will be sending you screening email on the day of your appointment that you must complete before attending.
  • We no longer require all new routine NHS patients to have a Telehealth appointment before attending clinic for treatment. You may wish to have a Telehealth appointment first and thats fine, we are happy to accommodate individual needs.
  • We are once again trying to limit the numbers entering the clinic but we respectfully ask that you continue to wear a face covering and attend your appointment on time to avoid overcrowding in our very small reception area.
  • Please use hand gel when you enter.
  • You are not legally required to wear a face covering while in the treatment room, during treatment however your therapist is required to wear a mask unless there is a very compelling reason not to.

To read the full advice, guidance and information please follow this link: https://www.nhs.uk/conditions/coronavirus-covid-19/

This is a great resource for pregnant ladies who may be worried about Covid 19 The Royal College of Obstetrics and Gynecology

Book an appointment online

For All Enquiries

Call: 01872 262988